We offers our customers a comprehensive range of customer support and service offerings in local geographies and languages. We have a highly experienced team of support and service engineers that enables us to provide a broad spectrum of services including:
· Silver Support Services, our global annual subscription business hours support
· Gold Support Services, our global annual subscription 24/7 support
· Platinum Support Services, our global annual subscription 24/7 support and assigned case management, configuration management, recurring project status calls/reports, and priority issue requests
· Managed Services, our annual subscription proactive performance management and optimization services and dedicated, onsite enterprise support services
· Consulting Services, implementations, upgrades, development to performance tuning, project management
· Application Services, design, development and migration of applications.
In addition, we offer project-oriented consulting, training and other services using our employee’s consultants, which our customers purchase on an as-needed basis.
Support: Quick Remote Support
Microsoft, VMware, Veeam, Amazon, Google , IBM
CheckPoint, Kaspersky, Symantec, Eset, Websense, McAfee, Cisco, Comodo